Coolabaroo Housing Service (CHS) was established in 1992 and is a transitional housing service that provides up to twelve months of supported accommodation for Aboriginal and Torres Strait Islander people and families that are experiencing homelessness or are at risk of homelessness. Currently the service provided does not meet the demand, with over 1,300 individuals on the CHS wait list.

We provide transitional supported accommodation for up to 12 months to adults and families who are homeless or at risk of homelessness through the National Affordable Housing Agreement (NAHA) Program.

Under the NAHA program, all clients are provided with an individual Case Worker. The Case Worker’s role is to support, guide and empower clients to address any issues that have caused their homelessness, and assist them to address any issues that may put them at risk of homelessness in the future.

Transitional Supported Accommodation

CHS connects families to the community by helping them link up with culturally appropriate services and aims to reduce the number of Aboriginal and Torres Strait Islander people that are experiencing or are at risk of being homeless. In order to increase service provision and meet the demand for at risk Aboriginal and Torres Strait Islander people and families to access transitional housing, CHS has the following short-term goals:

  • Research and understand the current National Housing and Homelessness Agreement (NAHHA) funding reforms and their impact on CHS.
  • Explore additional funding sources, both government funded and fee for service opportunities, to further expand service options to meet the demand for transitional housing.
  • Explore different housing configuration options available that are linked to CHS’s current property specifications, in order to create the optimum service that can be provided.

CHS has the ultimate goal of achieving MGA’s Strategic Priority 2 - Moorditj Moort (Strong Families) and Strategic Priority 3 -Moorditj Boorda (Strong Futures). This will be undertaken through the achievement of the following strategic objectives:

Moorditj Moort (Strong Families):

  • Families sense of pride and well-being.
  • Strong sense of cultural identity.
  • Participants becoming community leaders.
  • Sustain an environment to accommodate happy, healthy families.

Moorditj Boorda (Strong Futures):

  • Growing existing programs and services.
  • Growing sustainable funding.
  • Expanding infrastructure.
  • Investment in the professional growth of staff.
  • Strong corporate governance.

The program also assists families and individuals within the community to apply for and secure long term accommodation. This may be through the Department of Communities, Housing, other community housing organisations or the private rental market.

CHS’s unique case management plan integrates all MGA services to provide a holistic approach to client support with the aim to assist clients to transition into the mainstream housing sector. Whilst housed as CHS tenants, their families and extended families are also linked into other MGA services and programs.

Recent Customer Testimonials

At Coolabaroo we value your feedback

We will be forever grateful to Coolabaroo Housing and the staff who supported us through our journey. We would recommend anyone who is homeless or needs help to go to the Coolabaroo Housing office and talk with the staff members.

Bill Riley and Belinda PunchOctober 2018

This is a short note to let Mima, Tiff (Koolbardi Room) and the ladies of Coolabaroo know... the work you all put in with little minds, in the early years, does give them the start we all hope for. So, a big thank you, to all, for your fantastic work!

Bettie (Jaylee’s Nanna)November 2018